![]() We decided to scope away from the desktop as we saw the most opportunity in mobile based on our competitors. Mark was surprised with our insights because he envisioned CallOnTheGo to be used throughout the entire sales process, but he also saw opportunities in our user journey. We recognized the best opportunity in the auto dialing process of making a call, taking notes and marking calls, and scheduling follow-ups. We noticed users used their desktop throughout the process. At the end of the calling campaign, they store that information on their CRM. For cold calls that become warm, they schedule follow-ups. They make calls on their phone, and take notes or mark calls on their CRM or paper. Once the list syncs with the app they start auto dialing on the app. Currently, users source their leads and upload lists to CallOnTheGo’s website.
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